A good set of notes is how we build a memory of what happened. Good note taking is important in nearly any white collar job, particularly consulting. If we have a long conversation with a client and have to re-ask them about all the details, they will rightly be annoyed. They may demand to know what they paid for the first time we talked. Why we take notes In school we are taught to take notes. Teachers expect students to remember information to pass tests, write papers, and other evaluations of learning. Too often teachers will try to convince students to take notes in specific way. They may make note taking into an assignment and assessment of its own. My wife sees college students who decide that they don’t need to take notes because she does not grade them. These students do not do well. These students missed the point of taking notes. The form of the notes is not important, but the existence of them is. ...

Sorting is a basic part of any computer science program. My sister and I are currently engaged in helping my parents move. As part of that effort I am spending sorting things, which has reminded me of another place where it can be useful to apply things you learn in one field to another. Bucket and Radix sorts are basic sorting approaches taught in any good algorithms class. The process involves sorting like items into buckets, and then resorting items, either within those buckets ( bucket sort), or by their next property ( radix sort). ...

Last week I was part of a webinar for Attain Partners talking about Salesforce data migrations. One of the questions the moderator, Eric Magnuson, asked was the three lessons I’d learned doing data migration work. The answers I chose weren’t so much from my first data migration projects, as from more recent projects. Those early migrations were tiny by my current standards. Back then, I was mainly the consumer of migrated data. When I did migrations they were small and manual. The intellectual process was similar but the scale meant I had lots left to learn about large data projects. The lessons I chose are focused on what I wish I knew when doing the migration for clients with vastly larger data sets. When I became the producer of migrated data. ...

This week I learned that I am now a Salesforce MVP! I know that I was nominated by at least Chris Pifer, Samantha Shain, Paul Ginsberg, and Cassie Supilowski. I appreciate their support, and also everything they have taught me over time. They are an august group. Two are Rock Star Admins and two are existing MVPs (three now, as Sam is also in the 2023 MVP class). It is my a privileged to know, work with, and learn from all of them. ...

Major Sidney Freedman was often the perfect psychiatrist at the perfect moment – all consultants wish we were as effective as Sidney. Major Freedman, most often referred to as Sidney, was a recurring character on M*A*S*H who comes to the 4077th a few times a season. Sidney always seems to know what his patients need; he has the perfect thing to say, while being compassionate to whoever he’s there to help (including himself). ...

Sometimes we learn best from counter examples. Col. Flagg was an recurring character on M*A*S*H. He was a CID man with Army Intelligence, and spent much of his time bloviating about his suspicions about everyone while threatening to kill people for fun. Flagg seemed to have taken every piece of tactical advice he was ever given to absolute extreme. It leads him apply his most aggressive techniques – like threats of torture, or attempts at bribery – to every situation he encounters. ...

Father John Patrick Francis Mulcahy (aka Father Francis John Patrick Mulcahy depending on the season), spent 11 seasons of M*A*S*H trying to balance his two realities. He was a priest, opposed to violence (aside from boxing), thrust into a war zone. As the 4077th chaplain he was responsible for the spiritual and emotional care of more or less everyone else. Father Mulcahy spends many scenes helping in OR. He supports the doctors however he can; he brings supplies and drinks to the staff; offers prayers for the dying; even assisting in surgeries at times. ...

I’ve been thinking about languages a lot lately. Mostly the kind I encounter in my work, programming languages, but also human languages and the intersection between the two. My thinking runs parallel to what I talked about bringing from my Drupal experience to my Salesforce work. I have been considering what I’ve taken from work on one programming language that made me better in others. A few weeks ago I asked some friends in various professional circles about their thoughts on programming languages. “What’s your personal theory about learning new languages? Have you ever learned enough? How often should you learn a new one? How do you count languages you last used 5+ years ago? What’s reasonable to expect of other developers?” ...

If you look over this blog, or know me, you will see that I’ve now have reasonably significant experience as both a Salesforce and Drupal developer. The last couple weeks I have been thinking about what from my Drupal experience supports my work as a Salesforce developer. I think there are three parallels that are encouraged in Drupal developers that helped me learn to be a good Salesforce developer quickly. ...

I consider listening to good podcasts to be part of my ongoing liberal arts education. We all can benefit from being conversant on many topics, understanding their interplay, conflicts, and mutual inspiration. That broad understand allows us to be more informed voters and more flexible contributors at work. It also just makes me happier. I make a point of mostly listening to things outside my field of work. I study my work 40+ hours a week already. In my spare time I like to learn other things. Right now my rotation includes shows like Hidden Brain, People I Mostly Admire, Freakonomics, Wait Wait Don’t Tell Me, and more. ...