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Lots of people working in technology have a choice between working for clients or working for consultants. We work on one side of the relationship thinking how nice it would be to have the advantages of being on the other; the preverbal grass is always seems greener. I spent a little more than ten years as a client before I became a consultant. I spent just a bit longer as a consultant before becoming a client again. There are things I’ve learned in each role that help me do the other better. To ensure a mutually beneficial engagement it is helpful to understand the perspective of the other team. ...

Accessible design is about people. Real, honest to God, human beings. They are our friends, neighbors, and even ourselves. This is not a technical article, about how to implement accessible designs. It’s about the thought process content creators should go through to make their content useful to as many people as possible. For those of us who don’t use assistive technologies on a regular basis, creating accessible content can be an abstract concept. We get tempted to focus on passing the scan, avoiding law suits, and generally treating accessibility as a checkbox. It is easy to forget that making your content accessible is about making it useful to people. ...

Now and then I have to work something out that requires a lot of searching around to find all the pieces. When that happens I often write up the instructions on the theory that other people might benefit from the complete answer. This time I wanted to work out how to create a buttons in a Salesforce Lightning Web Component that allow a user to manage the records. There are two links that matter in lots of use cases: ...

While working on my Email Invalidation Tool, I ran into Salesforce truncating Custom Metadata text fields at 512 characters. I struggled at first to understand why the static methods – my goto with Custom Metadata – were resulting in broken records. Turns out the solution is simple – use SOQL. The Problem: Salesforce Truncates Custom Metadata Text Fields When loading Salesforce Custom Metadata records using the static methods getInstance() or getAll() long strings are truncated at 255 characters (I actually ran into it at 511, but the documentation says 255). ...

One of the nightmares of most Salesforce Administrators is the day that their full copy sandbox sends fake email messages to real people. To help us all sleep better, I created a tool to make it easy to invalidate all the email addresses in all the email fields in your sandbox. When I migrate data I often add .invalid to all the email fields in the org. More than once this saved my team from accidentally sending a large number of messages. Having a tool to do this easily in a sandbox has been on my todo list for a long time. ...

The last time I offered up advice to college students generative AIs (ChatGPT and friends) were just emerging. Now AI tools are a critical part of work in a lot of fields. College students are using these tools all over the place. So I would like to offer some suggestions and thoughts for those in college who are using, or tempted to use, AI to complete their assignments. As you are about to see I have concerns about using AI in your education. That doesn’t mean I’m opposed to all things AI. I using it in my work when it’s useful, and in keeping with company policy. I use it on side projects even more. Generative AIs are down right useful – when used in the right context. ...

Ongoing professional development is a fact of life for people who want a long-term career in technology. That means finding ways to learn new skills above and beyond what you’re paid to do. We all need to strike a balance between having a life outside of work, and making sure we’re learning new work-related skills. Your professional development should not take over your personal life, but if you only learn on the job you will limit your options over time and be bound to the generosity of your employer. ...

After several months of effort (not daily – I took my sweet time) I have converted this blog from WordPress to Hugo. That conversion has brought a modernized look and feel, and a lot of updates of old content. I moved away from plugins and short codes that WordPress used to theme modifications to support the short codes of Hugo. It’s forced me to learn a new template engine, platform, and web site paradigm. It’s been a bit of a journey to get here, so I figured I’d explain why I bothered and the work that went into the change. ...

One of the things that consistently surprises me as a developer in the Salesforce eco system are the lies developers are comfortable telling themselves. Some lies (like that their code is self-documenting) are common developer myths. Others (like not needing git) are Salesforce community specific. So, as a public service to the community, I provide here a list of common lies and a sentence or two about why you should stop telling them. ...

Last year I wrote several pieces on writing for Developer and Consultants (the writing category will bring them up). That series became a talk on broader communications skills that I gave at Dreamforce 2024, and other settings – including twice this month. Part of that talk includes a series of books and similar resources that weren’t part of the original series. I figured it was time to add them in here. ...