Your documentation does not need to look like this. Early in my career I spent a lot of time as the only technical person on project, and therefore believed that I didn’t need to document my work carefully since I was the only person who had to understand it later. It turned out that if a project was back burnered for a few months the details were pushed out of my mind by the details of eight other projects. ...

Over the course of this week I needed to be conversant in PHP, MySQL, Linux, Drupal, search tools, herbal remedies, online education tools and strategy, women’s health, men’s health, canine health, dental health, health insurance, public media outlet fundraising, online advertising, email, open source technology, open source movements, cyber security, physical security, national security, state and national politics, disaster response planning, disaster response fundraising, coffee, vegetarian ethics, economics, retirement planning, videography and photography, child rearing, fiber arts, baking, and a few other topics. ...

I have a degree in Computer Science, with a minor in Economics. But I earned that degree at Hamilton College, a traditional liberal arts college. That meant I was forced (now students there are just encouraged) to take classes in a variety of disciplines. I went to Hamilton in part because they offered degrees in Computer Science and History, and I was interested in both fields. In addition to the courses required by my major I took classes in history, religious studies, philosophy, art, and more. And I learned critical skills for work and life because I took those classes. ...

This week we get a letter from Atlantic Broadband, our ISP, addressed to “Aaron & Eliza Crosman Geor”. My wife has never gone by Eliza and her last name is not “Geor”. It’s been this way since we signed up with them, when we ask them to fix it they acknowledge that they cannot because their database cannot correctly handle couples with different last names who both want to appear on the account. Apparently it is the position of Atlantic Broadband that in 2016 it is reasonable to tell a woman she cannot be addressed by her legal name because it would be expensive for them to fix their database, and therefore she must be misaddressed or left out entirely. ...

As part of my effort not to repeat mistakes I have tried to build a habit in my professional – and personal – life to look for ways to be better at what I do. I recently rediscovered how much you can learn when you try doing something you know well backwards: I drove on the left side of the road. This is the Holden Barina we rented while in New Zealand, a brand of car I’d never heard of before this trip. It was a good car for the mountain driving even if the wipers and lights controls were reversed from cars at home. By driving on the left I discovered how many basic driving habits I have that are built around driving on the right. The clearest being that the whole time I was in New Zealand I never knew if anyone was behind me, and the whole time I couldn’t figure out why. The mirrors on the car worked just fine, but it turned out I wasn’t looking at them. ...

Near the end of her life my grandmother made hats – lots of hats. Most of them made from cheap acrylic yarns and most sized for children. She lived alone and spent much of her time sitting in her apartment watching C-SPAN and knitting. At the time her apartment was a few blocks from my office so I went to visit her about once a week and we’d chat about current events, politics, and whatever else was on her mind. If you went to visit her during the winter and you were not wearing a hat when you arrived (and since she was on the 19th floor I usually took my hat off in the elevator) you were strongly encouraged to take a few to keep warm when you left. ...

For our 15th anniversary my wife and went to the south island of New Zealand, with a long layover in Sydney. We only had a few hours in Sydney so we went to see the Opera House and then walk through the botanical gardens next door. As we walked around the harbor I took pictures of the opera house from several different angles. And that got me thinking about the advice I’ve been given both about photography and about my work: make sure you try things from different angles. ...

Every few years organizations replace a major system or two: the web site, CMS, CRM, financial databases, grant software, HR system, etc. And too often organizations try to make the new tool behave just like the old tool, and as a result hate the new tool until they realize that they misconfigured it and then spend 5-10 years dealing with problems that could have been avoided. If you’re going to spend a lot of money overhauling a mission critical tool you should love it from day one. ...

This is part of my ongoing series about ways Drupal can be badly misused. These examples are from times someone tried to solve an otherwise interesting problem in just about the worst possible way. I present these at SC Drupal Users Group meetings from time to time as an entertaining way to discuss interesting problems and ways we can all improve. This one was presented about a year ago now (August 2015). Since I wasn’t working with Drupal 8 when I did this presentation the solution here is Drupal 7 (if someone asks I could rewrite for Drupal 8). ...

This is the first is an ongoing series about ways Drupal can be badly misused. These are generally times someone tried to solve an otherwise interesting problem in just about the worst possible way. All of these will start with a description of the problem, how not to solve it, and then ideas about how to solve it well. I present these at SC Drupal Users Group meetings from time to time as an entertaining way to discuss ways we can all improve our skills. ...