Being Nice vs Being Kind

A few years ago during a job interview at a nonprofit organization, the Executive Director asked me about the culture of the job I was leaving. He had noticed that I was stressing the importance of good feedback during my interviews and wanted to know why it was so important to me. Indeed, part of why I was job hunting was the job I had rejected the notion of mistakes – everyone’s work was always good. I told him that, and that I do my best work when I get honest feedback. He responded by drawing a distinction between being nice and being kind. He was sure everyone I worked with was quite nice, but they didn’t sound very kind to him.

Being nice when giving feedback just means saying positive things.
Being kind when giving feedback requires helping another person understand how to improve.

It was one of those moments in life where someone offers you words to explain a struggle you’re having and suddenly things make more sense. I knew I was unhappy in the job, but his insight brought into focus the reasons I wasn’t fitting in. Being told my work was great did not mesh with my understanding that it’s important to admit we all make mistakes and find ways to avoid repeating them. My desire to examine my own work caused conflict, let alone my efforts to introduce peer feedback.

The CEO at that job once told me that if people heard their work wasn’t perfect, they wouldn’t want to come in the next day. He didn’t seem to realize that getting dishonest feedback causes the same thing. And seeing no chance for improvement was even worse. There was no room to revisit problems that lead to near failure and ongoing technical debt for the client. Instead they convinced clients the technical debt was a feature, and used it to sell support contracts.

All the feedback my colleagues and I got was nice to hear (“This is great.”, “The client will be thrilled”). But unrelenting positive feedback didn’t help us improve as individuals or as a team. Our leadership gave team members a false sense of success and held the company back from improving.

The thing about being kind, is that sometimes you have to tell people things they don’t want to hear. That can be hard, and to do it well requires you to care about the other person. If want people to like everything you say, it will be hard to be kind.

Giving nice feedback involves offering a string of hollow platitudes that leaves people with a false sense of achievement. That makes people vulnerable to failure when they move forward without understanding their weak foundation. Giving kind feedback requires you to provide an honest assessment of a person’s work and helping them recognize errors. Kindness requires listening to people when they push back, and finding ways to help them find ways to excel as they move forward.

When all was said and done the opportunity wasn’t the right fit for me. Turning down their job offer was probably the hardest career decision I ever made. But they and I left good enough impressions with one another that I recently started serving as an volunteer advisor to the program I would have been running. That service has allowed me to reaffirm my sense that it was the right decision not to take the role both for me and for the organization.  And it has given me a chance to help give them some kind feedback to help – I hope – improve their operations. I try to be as kind to them as an organization as they were to me as an applicant.

College Advice from a Professor’s Spouse

My wife is a college professor. That means, in addition to being married to a very smart person, I also get to hear lots of tips and tricks about how to do well in college – particularly this last year with my wife doing office hours from home on video from her office just outside our kitchen. So as a service to all those headed off to college in the fall (including our oldest nephew), students already working to complete degrees, and to all the professors and instructors out there, I thought I’d offer a few pieces of college advice I’ve picked up as a professor’s spouse. I’m also blending in a few things I learned getting my own degree and from working professionally with colleges on a regular basis (basically, if you don’t like anything in here, blame me not my wife).

The first two are so painfully obvious I hate to have to tell them to people:

  1. Read the syllabus.
    I mean actually read it, not just look at the words (although that is a start). 95% of the time the professor will literally tell you exactly what you need to do to get an A; or if you’re smart and lazy it lays out how to coast to a C. Heck sometimes they even give you extra credit just for showing signs of reading it because they know most of your classmates won’t bother.
  2. Read all the instructions.
    Your professors want you to succeed. Their lives are better when you do good work. They like seeing students learn and grading good work. So for each assignment they give you instructions about what you need to do to get a good grade. Read and follow those instructions.

Okay now for the advice that’s not so obvious and may be harder to follow.

You earn grades, you aren’t given grades.

Your grade should reflect the work you produce in that course, in that semester, for that professor. You aren’t entitled to a good grade unless you do good work by the standards set for everyone in the class. If that’s not happening – well I’ll get to that in a minute. But don’t confuse a hard assignment, or a professor with high standards as a lack of fairness. Grades are fair as long as the professor holds everyone in the course to the same standards.

Also remember professors should not lower their standards just because you are majoring in another subject. Your philosophy grade should reflect your philosophy course performance even if you are a math major (and vice versa for the philosophy majors). Complaining that the assignment is unfair because you don’t write clearly is the wrong way to move forward – ask for help writing better when you need it.

Complain to your friends, not to your professors.

As I just said: yes, sometimes an assignment is hard. Yes, some professors make it hard to earn A’s. Sometimes you stay up all night, work so hard it physically hurts, and your paper earns a D. These are all great things to complain about to your friends, on your own time, in your dorm or apartment. I did in college, so did my wife, and all our college friends – that’s part of college and the learning process.

DO NOT:

  • Complain to your professor that the assignment was too hard.
  • Stand in the hallway outside their office and rail at the injustice of it all.
  • Complain to your other professors.
  • Rant on social media about how it was hard to study cause you were really drunk. (Seriously, professors can see the stuff you post on the school Facebook page – stop it! Aren’t you all supposed to use other platforms these days anyway?!?)

Remember that your professor knows how all your classmates performed. They may know some of your classmates started that paper two weeks ago, asked for advice along the way, and earned an A. They already know if an assignment was actually too hard (it does happen) and almost certainly took that into account when assigning grades.

Hard work and good work are not the same thing.

That paper you stayed up all night writing was probably hard to complete on time, and not your best work. Just because it was hard to do, doesn’t mean you did it well. In your non-college life this is most obvious in things like physical engineering and computer programming. If your phone’s app crashes all the time, it’s bad. If the bridge falls over, no one cares if the engineer was up all night checking their math. It’s also true on standard college work like papers and art projects – if your picture is overexposed or your paper poorly written the outcome was bad and the grade you earn should reflect that reality.

Ask for help – do not demand special treatment.

Most of the people doing classroom instruction in most colleges like helping students succeed (research professors can different – although not all, and you shouldn’t assume they don’t care). They have office hours so you can easily find them to ask questions. This is not so you can easily yell about your grades. Professors do not take well to being yelled at, threatened, and generally treated as if they are supposed to “give” you anything. Remember, you are not an education customer and the professors do not work for you. Never tell a professor you pay their salary; you don’t, and saying it won’t help matters.

Professors all know how to ace their classes. They should, they designed the class after all. Professors understand all the material they are teaching you (even if you don’t feel like it sometimes) that’s how they earned those advanced degrees – probably at a deeper level than you realize exists. If you are confused or struggling they are the best source of help around. They are good at this stuff – give them a chance to help you get there too.

Exceptions can, and sometimes will, be made.

Sometimes a professor they might cut you a break or offer extra help if you ask. But these favors should be asked for rarely and very carefully. Try to understand what you’re really asking them to do for you. Exceptions for you might be deemed unfair to others in the course and have to be explained to a dean. Changes in deadlines, taking incompletes, and other accommodations may require the professor to do extra unpaid work.

When I was in college I wanted to leave early one semester, to attend an international conference. Of my four courses that semester three had open-book exams or projects – so I just finished those before the deadline. The fourth was a Government course with a traditional exam. The professor was excited about the event, so he was willing to let me take the exam early.

That exception required him to trust me not to share details or to write a second exam just for me – neither are trivial requests. If I had asked to take an incomplete, so I could finish late instead of early, I would have been asking him to do even more work. Often that kind of extra work goes unpaid.

I didn’t have a lot of interruptions, and my exception was for an opportunity, not outside interference. I know not everyone is so lucky, and you may have good cause for asking for exceptions to course rules more often. But if you find yourself asking for those exceptions more than once a year, consider talking with your advisor or the school’s academic success center. Asking for too many favors is either a sign you’re expecting special treatment or need support finding a better overall life balance.

Note: Many schools offer some form of hardship accommodations for health challenges and other major life disruptions. Using those when you need them is not asking for a favor. Those are policies meant to help you succeed, not exceptions to the rules of a course. Check your student handbook when things are easy to understand how that works in case something goes really wrong.

Your classmates lie – a lot – so you have to prove you are different.

That syllabus I told you to read (seriously most important thing here – read it), is probably long and boring. Filled with classroom policies, honor codes, assignments, deadlines, and more. When I was in college they were 2-3 pages and nearly all about the assignments. My wife’s, and her colleagues’, have grown from there into a 10 page tome of policy. They hate it. You can also hate it. You should blame every classmate who goes to a dean arguing over a loophole they think they found. Expect that a new rule is written every time you hear another student say some silly thing to justify obviously bad behavior – particularly if sounds unfair to you and then works for them.

Every one of those rules you see probably has a specific former student to blame. Your professors would love to save time and energy by going back to having a 2 pager of assignments and deadlines. Trust me, they sit on my back porch and lament about it – while sharing suggestions about how to describe how often it’s okay to pee during an exam or whatever thing has come up this time.

Exam Tip: pee before the exam. If you cannot regularly go 90 minutes without a bathroom break, and don’t know why, check with a medical professional. After you do that, read the syllabus and student handbook again to check for policies on medical accommodations.

Yes, you may need to prove your loved one died.

If this happens to you, first and foremost, I’m sorry. Your professors are sorry too – even if they don’t show it in front of you. But students lie about this all the time. It goes in and out of fashion as the lie of choice, but it’s always around. It’s called Dead Grandmother Syndrome. There are actual studies on it (even if entertainingly written, it uses real data). That’s why your college has an actual procedure to report the death of a loved one.

My wife’s colleagues all have stories about assignments that were due just before a break that caused a wave of ill-health and death in student families. I think my wife’s record is 5 grandparents with one paper – her record is not very high. If an assignment is due the Wednesday before Thanksgiving or the day before Spring Break, a single paper might wipe out a dozen grandparents (usually grandmothers – see references above). Those people who wanted to leave for vacation a day early are why, when your life actually sucks, your professor may remind you to complete your school’s process.

That said, if you build up trust with you professors by being a reliable and good student, they will probably try to help you first and worry about the paperwork later.

Learn your college’s grade appeal process.

While we’re one the topic of policy let’s talk about times there are actual problems. Sometimes your professor is a jerk and is unfair. This is genuinely pretty rare, but it does happen and it’s bad when it does. Your college has a process for this. I don’t know what that process is, but it’s there and it’s probably in your student manual. Look it up it. Follow it. I can promise you it does not involve your parents calling anyone at the college – if that’s part of your (or their) plan, start again.

If your professor crosses lines beyond being unfair with grades, at least in the U.S., your college is required to have a policy for that as well. But it will be easier to deal with the process if you have support. Go see a professor you like and trust and ask for help. If you don’t have a professor you are comfortable with check to see if the school has a student advocate, or try calling the counseling center to see if they can point you in the right direction (and consider if their direct services might be useful as well). Those are serious situations, and you deserve more help and support than I can offer here.

Professors make mistakes.

Professors, being humans (this fact seems to surprise students when we see them in public), make mistakes (this fact surprises no one). When you think a professor made an actual mistake, don’t be a jerk about it.

During my first programming course in college I got a notice in my mailbox announcing that because I’d failed the first test I should drop the class and change majors. I was pissed. In no small part because I had been disappointed in the B- I’d earned on that test – not what I wanted but a long way from failing. I could have stormed over to the professor’s office and raised my voice to demand justice. Or I could have gone to the department chair and insisted he intervene on my behalf.

Instead, I waited until scheduled office hours, and went to talk calmly with the professor about the situation. I took the test with me – which had “B-” written in his (not my) handwriting on it. I started the conversation by pulling out the exam and handing it to him. He looked at it, cursed at himself, and noticed the off-by-one error in his grade book. He then apologized and offered me a job.

If I’d gone charging in I fully expect I would have gotten my grade fixed, but I would not have gotten a job (I also became his dog sitter so I got free food and laundry service every time he traveled for the next three years because I wasn’t a jerk). And he would have remembered me being a jerk about a simple mistake in every course I took from him until I graduated (there were several). Instead he liked having me in class, which is never a bad thing.

Your professors are nice people.

Seriously, when there aren’t world-wide pandemics they come to my house all the time. I meet them at parties and conferences. We have a good time together.

I’m not saying this just because I am married to one. Sure sometimes they get a little too into their subjects, or lack some social graces, and yes they hold power over your grades. But in the end they are just people like everyone else.

Take them seriously. Listen to what they have to say. Read their syllabi. But don’t lose track of the fact they are person, with a life off campus, a family, hobbies, struggles, and all the rest of it. Ask them open ended questions before or after class and you might learn a few extra things worth knowing.

Good luck and work hard!

There are plenty of other things you need to do to get through college, and lots of other advice to read. But hopefully these tips will help you along the way.  Good luck this year. Hopefully it goes at least a little better than last year did (for all of us).

SC DUG July 2021 – Queries on Queries

For the July 2021 SC DUG, I gave my new talk titled “Queries on Queries” which poses questions to ask yourself when migrating data between systems. Data migrations are often critical to project success, but all too often that are treating as a throw-away process. This talk is intentionally platform agnostic building from my experience with both Drupal and Salesforce.

If you would like to join us please check out our up coming events on MeetUp. You’ll find our meeting times and, once you RSVP, remote connection information.

We frequently use these presentations to practice new presentations, heavily revised versions, and test out new ideas with a friendly audience. So if some of the content of these videos seems a bit rough please understand that is some of the point. If you want to see a polished version checkout our group members’ talks at camps and cons.

If you are interested in giving a practice talk, leave me a comment here, contact me through Drupal.org, or find me on Drupal Slack. We’re excited to hear new voices and ideas. We want to support the community, and that means you.

SC DUG June 2021 – MQTT and Drupal

In June for the SC DUG meeting Will Jackson from Kanopi Studios gave a talk about using MQTT with Drupal to connect to local IoT devices. A fan of home automation, Will has created a Drupal 8/9 version of the MQTT module. He is hoping to encourage more people in the Drupal community to join the fun.

If you would like to join us please check out our up coming events on MeetUp. You’ll find our meeting times and, once you RSVP, remote connection information.

We frequently use these presentations to practice new presentations, heavily revised versions, and test out new ideas with a friendly audience. So if some of the content of these videos seems a bit rough please understand that is some of the point. If you want to see a polished version checkout our group members’ talks at camps and cons.

If you are interested in giving a practice talk, leave me a comment here, contact me through Drupal.org, or find me on Drupal Slack. We’re excited to hear new voices and ideas. We want to support the community, and that means you.

Snowfakery Custom Plugins Part 2

Last week I posted part 1 of this series on creating plugins for Snowfakery. This second installment covers creating custom Faker Providers to use as plugins for Snowfakery.

Why create a Faker Provider instead of Snowfakery Plugin

Python’s Faker library provides many useful things, but not everything you might want. Fortunately it is designed to be extended, and Snowfakery is designed to help make it possible for those extensions to be project specific when you need to (or when it makes it easier for your team to share recipes).

Sometimes you need to have all the features of a Snowfakery plugin, like maintaining state. But often you just need to kill a gap left by the Faker community offerings. In that case, a Faker Provider may offer longer term benefits like re-usability in other projects, and useful helper functions, that give it the strong choice.

Things you’ll need

You do not need to have reviewed everything in Part 1, but you will want to look at the project structure section and to make sure you have the following tools:

  1. Python 3 (any recent-ish version should be fine), and the experience to read and write simple Python scripts (they aren’t any harder to follow than YML just different).
  2. Snowfakery 1.12 or later. Note: if you have CCI installed it contains Snowfakery but on Windows you may need extra setup.
  3. The Faker module for Python (probably via: pip3 install Faker). Not strictly required but can help you with testing.
  4. A code editor you like that supports both Python and YML (which is pretty much anything good).
  5. You probably want experience working on at least one or two Snowfakery recipes.

Reminder about project structures

In part 1 we build a project around the built-in search patterns of Snowfakery.

Snowfakery looks for plugins in a select number of places:

  • The Python path.
  • In a plugins directory in the same directory as the recipe.
  • In a plugins directory below the current working directory.
  • A sub-directory of the user’s home directory called .snowfakery/plugins.
Recipe directory layout

For this example the plugins directory will live within the folder with our recipe (called recipes), but you can move the plugins directory up a level and it will work just as well.

To get started, in your project create a recipes directory. Next create a plugins directory within recipes. Then create faker_nonprofit directory in plugins. You can ignore the snowHelper and snow_product.yml examples from part 1 in the screenshot on the right, but that’s generally what we’re doing.

Create your first Snowfakery Faker Provider

Faker itself does not have a community supported generator of Nonprofit organization names, and when you work with nonprofits a lot sometimes you need those. That is exactly what we’ll create in just a minute.

In the plugins directory you created in part 1, create a directory for your new provider with the pattern faker_[my_service_name], in my case faker_nonprofit. Then in that new directory create a file named __init__.py this defines the Faker provider Python module.

You can see the full working example here but I’ll walk through the outline.

The file opens by providing a doc string and importing the faker.providers module.

"""Provider for Faker which adds fake nonprofit names, and program names."""
import faker.providers

The next several lines of the faker_nonprofit module provide arrays of words to use in the generation of fake names. Depending on what your provider does this may or may not be useful to you (but it’s very common).

Then we define the Provider itself as a class that extends the BaseProviders class, with whatever methods you want to call:

class Provider(faker.providers.BaseProvider):
   """Provider for Faker which adds fake nonprofit information."""
 
   def nonprofit_name(self):
       """Fake nonprofit names."""
       prefix = self.random_element(PREFIXES)
       suffix = self.random_element(SUFFIXES)
       topic = self.random_element(TOPICS)
       return " ".join([prefix, topic, suffix]).strip()

Those random element selections are from the arrays of words I mentioned a minute ago. Basically we’re just building a name from some selected words.

A note about tests

Unlike Snowfakery plugins, Faker projects have existing patterns for how to setup tests (they are not totally consistent but there are patterns out there). So the complete code on Github includes a testing module as well, and you should consider something similar for yours (particularly if you are considering making it available to the wider community). It’ll allow you to test your provider generically not just when it’s running through Snowfakery.

Linking your Provider to a Snowfakery Recipe

Now that we have a local Faker Provider, we need to connect it to our recipe.

A very simple recipe (in our recipe directory) should demonstrate the output quite nicely:

- plugin: faker_nonprofit.Provider

- object: Account
  fields:
    Name:
      fake: nonprofit_name

Run the recipe through Snowfakery and you can see the name appears believable:

$ snowfakery recipes/sample_recipe.yml
Account(id=1, Name=Southern Unity Community)

The project uses a slightly larger recipe here that uses both plugins and generates more than one object. The full recipe in the repo will create one Salesforce Account object that has a Fake Nonprofit name, a custom field for a Main Service that will be one of our snowy puns, an address, and two related contacts with all their basic information included.

$ snowfakery recipes/sample_recipe.yml 
Account(id=1, Name=Upper Friends Committee, Main_Service__c=Snowmanage, BillingStreet=4773 Giles Plains Suite 878, BillingCity=South Daniel, BillingState=Virginia, BillingPostalCode=34516, BillingCountry=United States, ShippingStreet=7844 Hester Shore Apt. 299, ShippingCity=Maynardview, ShippingState=Indiana, ShippingPostalCode=86323, ShippingCountry=United States, Phone=956.673.3002x471, Fax=+1-786-744-2112x36239, RecordType=Organization)
Contact(id=1, AccountId=Account(1), Salutation=Misc., FirstName=Isaac, LastName=Barr, Email=joypeters@example.com, Phone=+1-808-508-0989x418, MobilePhone=(987)475-7200x8072, Title=Tour manager, Birthdate=1982-03-27)
Contact(id=2, AccountId=Account(1), Salutation=Mx., FirstName=Erica, LastName=Lopez, Email=angel01@example.org, Phone=(011)243-1677x868, MobilePhone=(079)466-5474x52399, Title=Research officer, political party, Birthdate=2000-07-07)

If you have interest in seeing the Nonprofit Provider made into a more complete tool and released as its own project please let me know.

Snowfakery Custom Plugins Part 1

Last November I wrote a bit about creating Salesforce data with Snowfakery.  I’ve continued to use the tool for work, provide feedback to the project maintainer, and help the Salesforce Open Source Commons Data Generation Toolkit Project as we started to build a library of sample recipes. Hopefully I will have more to say on that after the next Community Sprint.

Snowfakery not only gives you a way create carefully shaped relational data sets of nearly any size, it also allows you to create plugins to extend its abilities. those plugins come in two flavors: Snowfakery Plugins, and Faker Providers.

For more technical details you may want to read the project has documentation. My intention here is to provide an end-to-end example of how to make them work.

This article started out as one long piece but to keep it focused I’ve decided to break it into two parts:

  • Part 1 covers Snowfakery Plugins.
  • Part 2 covers creating custom Faker Providers for Snowfakery projects.

The code for both parts is on Github if you want to see the project as a whole.  

Things you’ll need

  1. Python 3 (any recent-ish version should be fine), and the experience to read and write simple Python scripts (they aren’t any harder to follow than YML just different).
  2. Snowfakery 1.12 or later. Note: if you have CCI installed it contains Snowfakery but on Windows you may need extra setup.
  3. A code editor you like that supports both Python and YML (which is pretty much anything good).
  4. You probably want experience working on at least one or two Snowfakery recipes.

Snowfakery Plugin Project Structure

This setup just talks about Snowfakery recipes on their own, not within a larger project, but the concepts are the same even if the details are different.

Snowfakery looks for plugins in a select number of places:

  • The Python path.
  • In a plugins directory in the same directory as the recipe.
  • In a plugins directory below the current working directory.
  • A sub-directory of the user’s home directory called .snowfakery/plugins.
Recipe directory layout

For this example the plugins directory will live within the folder with our recipe (called recipes), but you can move the plugins directory up a level and it will work just as well.

To get started, in your project create a recipes directory. Next create a plugins directory within recipes. Until part 2 you can ignore the faker_nonprofit directory in the screenshot on the right, but that’s generally what we’re doing.

Create Your First Snowfakery Plugin

In the Snowfakery community we use a lot of snow-based puns to name things. So to help create fake sounding products for our projects we might need a simple plugin to generate us new words that match our general naming convention.

In the plugins directory create a new file called snowHelper.py. And copy the follow Python code into your editor:

from snowfakery import SnowfakeryPlugin
 
class SnowPunnary(SnowfakeryPlugin):
   class Functions:
       def snowpunner(self, word):
           return 'Snow' + word

The code here is pretty straight forward if a little nested. We are loading the SnowfakeryPlugin class from Snowfakery itself, and then extending that class to create our plugin. Snowfakery assumes that the plugin has a subclass to hold your plugin functions (called Functions) and that you add your functions to that subclass. Your functions can have a parameter (here the word being punned on) to accept inputs from other parts of the recipe.

Our SnowProduct Recipe

Now we need a recipe that will actually use our plugin. In the recipes directory create a file called snow_product.yml and copy in the following YAML code:

- plugin: snowHelper.SnowPunnary
 
- object: Product
  count: 10
  fields:
    Name:
      SnowPunnary.snowpunner: ${{fake.word}}

In the first line we load our plugin using Python’s module naming convention – because it is getting loaded as a Python module. The pattern here is the file name (without file extension) then the class name. In the last line we then call the plugin’s function by referencing the class name and the function name.

You can run the file directly in Snowfakery and see the outputs:

$ snowfakery snow_product.yml
Product(id=1, Name=Snowplantary)
Product(id=2, Name=Snowbadary)
Product(id=3, Name=Snowmillionary)
Product(id=4, Name=Snoweffortary)
Product(id=5, Name=Snowgreenary)
Product(id=6, Name=Snowbehaviorary)
Product(id=7, Name=Snowcouldary)
Product(id=8, Name=Snowforceary)
Product(id=9, Name=Snowyesary)
Product(id=10, Name=Snowcompanyary)

I’m going to show, but not go into great depth on, one more detail: plugins can save state. Snowfakery provides a mechanism for tracking context variables between calls that allow you to track current state. So we can have ours count the number of times the snowpunner function has been called and return that count in another function:

from snowfakery import SnowfakeryPlugin
 
class SnowPunnary(SnowfakeryPlugin):
   class Functions:
       def snowpunner(self, word):
           context_vars = self.context.context_vars()
           context_vars.setdefault("count", 0)
           context_vars["count"] += 1
           return 'Snow' + word
 
       def currentCounter(self):
           context_vars = self.context.context_vars()
           return context_vars["count"]

Then update the recipe like this:

- object: Product
  count: 10
  fields:
    Name:
      SnowPunnary.snowpunner: ${{fake.word}}
    Index:
      ${{SnowPunnary.currentCounter()}}

Notice that to call the function without a parameter we use the formula syntax.  Run it again and we see the new index that shows the count:

$ snowfakery snow_product.yml
Product(id=1, Name=1: Snowimpact, Index=1)
Product(id=2, Name=2: Snowfund, Index=2)
Product(id=3, Name=3: Snowdark, Index=3)
Product(id=4, Name=4: Snowteach, Index=4)
Product(id=5, Name=5: Snowteam, Index=5)
Product(id=6, Name=6: Snowsummer, Index=6)
Product(id=7, Name=7: Snownew, Index=7)
Product(id=8, Name=8: Snowperform, Index=8)
Product(id=9, Name=9: Snowonto, Index=9)
Product(id=10, Name=10: Snowmodel, Index=10)

It is important to remember that while it would be possible to add a value to the context variable on each iteration, that would cause Snowfakery to consume more memory on each iteration. Snowfakery is designed to generate records by the hundreds of millions if asked, and does so while consuming very little extra memory – you can do things in context variables that would break down on larger runs.

In part 2, I talk about creating a custom Faker Provider and loading it into a Snowfakery recipe.

SC DUG April 2021 – Getting Started with Electron

This month I gave a talk at South Carolina Drupal User Group on Getting Started with Electron. Electron allows you to use your web developer skills to create desktop applications. I based this talk on some of my recent side projects and the Electron Project Starter I posted the end of last year.

If you would like to join us please check out our up coming events on MeetUp for meeting times, locations, and remote connection information.

We frequently use these presentations to practice new presentations, try out heavily revised versions, and test out new ideas with a friendly audience. So if some of the content of these videos seems a bit rough please understand we are all learning all the time and we are open to constructive feedback. If you want to see a polished version checkout our group members’ talks at camps and cons.

If you are interested in giving a practice talk, leave me a comment here, contact me through Drupal.org, or find me on Drupal Slack. We’re excited to hear new voices and ideas. We want to support the community, and that means you.

SCDUG March 2021 – AWS: How an online retailer came to conquer the Internet

Chris Zietlow from Mindgrub gave his new talk on AWS: How an online retailer came to conquer the Internet. He explores the Genesis of Amazon Web Services, how it became widely adopted, and a birds eye view of some of the more common problems their services can solve.

If you would like to join us please check out our up coming events on MeetUp for meeting times, locations, and remote connection information.

We frequently use these presentations to practice new presentations, try out heavily revised versions, and test out new ideas with a friendly audience. So if some of the content of these videos seems a bit rough please understand we are all learning all the time and we are open to constructive feedback. If you want to see a polished version checkout our group members’ talks at camps and cons.

If you are interested in giving a practice talk, leave me a comment here, contact me through Drupal.org, or find me on Drupal Slack. We’re excited to hear new voices and ideas. We want to support the community, and that means you.

Why and How to Write Good How-To Articles

Part of contributing to any open source project, or even really being a contributing member of any community, is sharing what you know. That can come in many forms. While many projects over emphasis code, and most of us understand the value of conference talks, good how-to articles are some of the most critical contributions for any software platform. There isn’t much point to a tool if people cannot figure out how to use it.

Why do I write how-to articles

I’ve contributed code to Drupal, some of it even good and useful to others. But usually when I hear someone noticed something I created it’s blog posts about how to solve a problem.

When I struggled to find the answer to a question I expect it is a candidate for a how-to post. I am not so creative that I am often solving a problem no one has, or will want to, solve for another project. And I am good enough at what I do to know that if I struggled to find an answer it was probably harder to find than it could been.

That helps me find topics for articles that are helpful to the community and benefit me.

How-to articles help others in the community use tools better

The goal of a good tutorial is to help accelerate another person’s learning process. The solution does not have to be perfect, and I know most people will have to adapt the answer to their project. I write them when I struggled to find a complete answer in one place, and so I’m hoping to provide one place that gives the reader enough to succeed.

Usually I combine practical experience earned after digging through several references at various levels of technical detail – including things like other people’s blog posts, API documentation, and even slogging through other people’s code. I then write one, hopefully coherent, reference to save others that digging extra reading.

The less time people spend researching how to do something, the more time they have to do interesting work. Better yet, it can mean more time using the tools for their actual purpose.

How-to articles serve as documentation for me, colleagues, and even clients

The best articles serve as high level documentation I can refer back to later to help me repeat a solution instead of recreating it from scratch. When I first wrote how-to articles I was solidifying my own learning, and leaving a trail for later.

They also came to serve as documentation for colleagues. When I don’t have time to sit with them to talk through a solution, or know the person prefers reading, I can provide the link to get them off and running. Colleagues have given me feedback about clarity, typos, and errors to help me improve the writing.

I have even sent posts to clients to help explain how some part of their solution was, or will be, implemented. That additional documentation of their project can help them extend and maintain their own projects.

How-To articles give me practice explaining things

One of the reasons I started blogging in the first place was to keep my writing skills sharpened. How-to articles in-particular tend to be good at helping me refine my process in specific areas. The mere act of writing them gives me practice at explaining technology and that practice pays off in trainings and future articles. If you compare my work on Drupal, Salesforce, and Electron you can see the clarity improve with experience.

How-To articles give me work samples to share

When I’ve been in job applicant mode those articles give me material to share with prospective employers. In addition to Github and Drupal.org, the how-to articles can help a hiring manager understand how I work. They show how explain things to others, how I engage in the community, and serve as samples of my writing.

How-To articles help me control my public reputation

I maintain a blog, in part, to help make sure that I have control over my public reputation. To do that I need inbound links the help maintain page rank and other similar basic SEO games.

From traffic statistics I know the most popular pages on this site are technical how-to articles. From personal anecdotes I know a few of my articles have become canonical descriptions of how to solve the problems.

When I first started my current job we had a client ask if I could implement a specific feature that he’d read about in a post on Planet Drupal. It turned out to be mine. Not only was I happy to agree to his request, it helped him trust our advice. My new colleagues better understood what this Drupal guy brought to the Salesforce team. Besides let’s be honest it’s fun when people cite your own work back at you.

Writing your own

You don’t have to maintain a whole blog to write useful how-to articles. Drupal, like most large open source projects, maintains public wiki-style documentation. Github pages allow anyone to freely publish simple articles and there are many examples of single-page articles out there. And of course there is no shortage of dedicated how-to sites that will also accept content.

The actual writing process isn’t that hard, but often people leave out steps, so I’ll share my process. This is similar to my general advice for writing instructions.

Pick your audience

It’ll be used more widely than whoever you think of, but have an audience in mind. Use that to help target a skill set. I often like to think of myself before I started whatever project inspired the article. The higher your skill set the more you should adjust down, but it’s hard to adjust too far, so be careful is aiming for people with far less experience than you have – make sure you have a reviewer with less experience check your work. Me − 1 is fine, Me − 5 is really hard to do well.

Start from the beginning and go carefully step by step

Start with no code, no setup, nothing. Then walk forward through the project one step at a time writing out each step. If you gloss over a detail because you assume your audience knows about it add reference links. You can have a copy of a reference project open but do not use it directly; it’s there to prevent you from having to re-research everything.

List your assumptions as you go

Anything that you need to have in place but don’t want to describe (like installing Drupal into a local environment, creating a basic module, installing Node, etc) state as an explicit assumption so your reader starts in the same place as you do. Provide links for any assumptions which are likely hard for your expected audience to complete. This is your first check point – if there are no good references to share, start from where that article you cannot find should start (or consider writing that article too). 

Provide detailed examples

Insert code samples, screenshots, or short videos as you progress. Depending on what you are doing in your article the exact details of what works best will vary. Copy and paste as little reference code as possible. This helps you avoid accidentally copying details that may be revealing of a specific project’s details.

If you look at mine you’ll see a lot of places where I include comments in sample code that say things like “Do useful stuff”. That is usually a hint that whoever inspired the article had interesting, and perhaps proprietary, ideas in that section of code (or at least I worried they would think it was interesting). I also try to add quick little asides in the code samples to help people pay attention.

Test as you go

Make sure your directions work without that reference project you’re not sharing. This is both so your directions work properly and further insulation against accidentally sharing information you ought not share.

End with a full example

If you end up with a bunch of code that you’ve introduced piecemeal, provide a complete project repo or gist at the end. You’ll see some of my articles end in all the code being displayed from a gist, and others link to a full repository. Far too many people simply copy and paste code from samples and then either use it blindly or get stuck. Moving it to the end helps get people to at least scan the actual directions along the way.

Give credit where credit is due

If you found partial answers in several places during your initial work, thank those people with links to their articles. Everyone who publishes online likes a little link-love and if the article was helpful to you it may be helpful to others. Give them a slight boost.

Salesforce Lightning Web Components with URL Parameters

A couple weeks ago I needed to create a Salesforce Lightning Web Component (LWC) that pulls values from URL parameters. While the process is very simple it turns out the vast majority of examples on the web are out of date due to a security update Salesforce made sometime last year – and so I spent a frustrating afternoon throwing ideas at the wall until a colleague stumbled into a comment on a blog post that was an incorrect example by a highly trusted expert noting the needed fix.  So, in the hopes of shortening the search for anyone else trying to get this to work, I’m offering an example that works – at least as of this writing.

To be fair the official docs are correct but it is easy to look passed an important detail: if you do not put a namespace on your value the parameter will be deleted.

That change was the security update, before that you could have any value as your parameter name now you have to have __ (two underscores) in the name.  Officially the docs say that in the left side of those underscores you should have the namespace of your package or a “c” for unpackaged code. As far as I can tell at least in sandboxes and trailhead orgs you can have anything you want as long as there are characters before and after the __ (which kinda makes sense since package developers need to be able to write and test their JavaScript before they build their package).

So your final URLs will look something like:
https://orgname.my.salesforce.com/lightning/r/Contact/0034x000009Xy5gAAC/view?c__myUrlParameter=12345

Basic LWC

Now with that main tip out of the way on to a full example.

My assumption going into this is that you know how to create a very basic Hello World quality LWC. If not, start with the Trailhead Hello World example project.

1) Create a new component to work with, mine will be very simple to help keep the details clean, but you can fold this into more interesting code bases.

2) Update the component’s meta.xml file to set isExposed to true, and at least a target of lighning__RecordPage (although any target will do if you know how to use it), and configure the target to connect to Contact (although again any settings you know how to use are fine here).

<?xml version="1.0" encoding="UTF-8" ?>
<LightningComponentBundle xmlns="http://soap.sforce.com/2006/04/metadata">
   <apiVersion>50.0</apiVersion>
   <isExposed>true</isExposed>
   <description>Example Lightning Web Componant to read URL parameters.</description>
   <targets>
       <target>lightning__RecordPage</target>
   </targets>
   <targetConfigs>
       <targetConfig targets="lightning__RecordPage">
           <objects>
               <!-- This is setup to run on contact but you could use any sObject-->
               <object>Contact</object>
           </objects>
       </targetConfig>
   </targetConfigs>
</LightningComponentBundle>

3) In your JS file beyond the main LighningElement you need to add imports for wire, track, and CurrentPageReference from the navigation library:

import { LightningElement, wire, track } from "lwc";
import { CurrentPageReference } from "lightning/navigation";

4) Add a tracked value you want to display inside the main class: 

export default class Parameter_reader extends LightningElement { 
  @track displayValue;

5) Next use the wire decorator to connect CurrentPageReference’s getStateParameters to your own code to get an use the URL parameters:

@wire(CurrentPageReference)
getStateParameters(currentPageReference) {
 if (currentPageReference) {
   const urlValue = currentPageReference.state.c__myUrlParameter;
   if (urlValue) {
     this.displayValue = `URL Value was: ${urlValue}`;
   } else {
     this.displayValue = `URL Value was not set`;
   }
 }

From the code sample above you can see that we’re getting the values from currentPageReferences’s state child object, and then attaching them to our tracked value we created in step four.

6) Update the HTML file to display your value ideally leveraging the SLDS along the way:

<template>
 <div>
   <lightning-card title="Url Sample" icon-name="custom:custom14">
     <div class="slds-m-around_medium">
       <p>{displayValue}</p>
     </div>
   </lightning-card>
 </div>
</template>

7) Deploy all this code to your org.

8) Go to a contact record, and edit the page. Add your new competent to the side bar. Save and activate the page.

9) Return to the record page, the component should appear and say “URL Value was not set”.

10) In the address bar add to the end of the url: ?c__myUrlParameter=Hello, and reload the page, the component should now read “URL Value was Hello”.

A screenshot of the sample component displaying the provided text of "hello".

What about sending the value to APEX?

Now, let’s go one step further and send this parameter over the APEX and post a response.

1) Create an APEX class, and create a public static method using the AuraEnabled decorator.

 @AuraEnabled(cacheable=true)
 public static String reflectValue(String value) {
     // Really you should do something useful here.
     return value;
 }

In this case we’re starting with a method that just passes back the same string it was handed, but obviously you can do whatever you want here.

BE CAREFUL ABOUT SECURITY!

If you take an ID as your parameter make sure you are thinking about what happens when someone sends an ID for an object they should not see, is for an object other than the type you expected, and other similar things. The platform can help you but security is your job here, take it seriously!

2) Create good tests for your class, and deploy the code.

3) Import the new function into your JS file:

import reflectValue from "@salesforce/apex/valueReflection.reflectValue";

Update the getStateParameter handler we wrote before to call this function as a JavaScript promise:

  getStateParameters(currentPageReference) {
    if (currentPageReference) {
      const urlValue = currentPageReference.state.c__myUrlParameter;
      if (urlValue) {
        reflectValue({ value: urlValue })
          .then((result) => {
            this.displayValue = `URL Value was: ${result}`;
          })
          .catch((error) => {
            this.displayValue = `Error during processing: ${error}`;
          });
      } else {
        this.displayValue = `URL Value was not set`;
      }
    }
  }

4) That’s it! Deploy your code and reload the page, and your values should pass through to APEX, come back and get displayed.

The complete SFDX project for this example is up on Github.